as all our creations are handmade in small monthly batches. orders typically ship within 1-3 business days but please allow UP to 10 days to ship. we do our best to get your order to you as quickly as possible, but due to our natural slow process items currently in production may take a little longer to ship. if you need your order rushed please kindly email us at mud.otis.skincare@gmail.com with your name + order number and we will do our best to accommodate. an email will be sent once your order leaves our studio. please kindly email us with your order number if it has been over 10 days and we will provide the status. thank you for being patient and supporting handmade.